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FAQs

All You Need To Know

 

Which areas do you cover?

We offer our delivery and collection service to anywhere within 100 driving miles or 2 hours of our base in Brompton on Swale in North Yorkshire, which covers practically the whole of Yorkshire and the north of England. We typically travel to most places within North Yorkshire, West Yorkshire, East Riding, Teesside, County Durham, Tyne and Wear, Northumberland, Cumbria and Lancashire.

How long does hire last?

We typically bring the games out to your venue on the morning and have them set up at a time to suit you. We can then arrange collection for any time up until 8pm. If you'd like to keep the games for longer we can arrange pickup for the following morning (subject to availability), providing there is somewhere secure for everything to be kept overnight. Subsequent full day hire is charged at half price, so for example 2 day hire of our wedding package would be £300. 

Are you insured?

Yes, our Public Liability covers us for up to £2,000,000. If your venue requires a certificate of public liability insurance please just let us know.

How much for delivery and collection?

We offer delivery and collection charged at an additional £1/ mile one way from our location at Brompton on Swale in North Yorkshire. So for example the full price of our full wedding package for a venue located 30 miles away would come to a total of £230.

We use Google Maps and use the shortest route available to work out the mileage. 

What if it rains? 

Unfortunately we all know the British weather can't always be relied upon! However we accept no responsibility if the weather is inclement, and when you book you do so entirely at your own risk. If it looks like the weather will be bad on the day, we will be happy to bring indoor alternatives. If this isn't suitable and you would like to cancel, please let us know by the day before, and we will be happy to offer a full refund minus the deposit.